File Guide

Before you print
how should you prepare the file?

Clean files make auto quotes and production review faster. This guide covers the most common misses when preparing STL, OBJ, 3MF, and STEP files.

Quick answer

STL, OBJ, 3MF and PLY files get an instant quote, and STEP/STP files are converted automatically. Before uploading, check that units are millimetres, the size is what you intend, walls aren’t too thin and the mesh is closed with no flipped faces — and leave clearance for parts that must fit together.

By Seo Jeongju, CEO of WOW3DLast updated First published

File format

STL, OBJ, and 3MF are the most common and analyze reliably for auto quotes.

Thickness & mesh

Thin walls, open meshes, and flipped normals often cause print failures.

Intent

Tell us if it is for looks or a functional part—process and lead-time guidance get more accurate.

Pre-upload checklist

  • Confirm units are in mm
  • Confirm final size and dimensions match intent
  • Check walls are not too thin
  • Confirm the mesh is watertight and free of bad faces
  • For assemblies, allow for fit and tolerances
  • Share finishing, paint, and surface requirements

No 3D file—only a photo?

Without STL or STEP you can still generate an AI 3D model from a product photo (JPG/PNG) and continue to quote and order. Great for shape checks and prototypes; for tight assembly or dimensional tolerances, prefer CAD upload or a modeling request.

Frequently asked questions

Which file format is best for a quote?

STL, OBJ, 3MF, and PLY support instant auto quotes. STEP/STP convert on upload. STL is most common for geometry alone; OBJ or 3MF help when color or metadata matters.

Why won’t it print even though the file opens?

Often the mesh is not closed, faces are flipped, or walls are too thin for printing. Looking fine visually does not guarantee printability.

Can I upload STEP files?

Yes. STEP/STP convert on upload for quoting. If conversion is hard or geometry is complex, also prepare STL or 3MF.

What if I only have a photo?

Use photo → AI 3D in auto quote to build an STL from JPG/PNG, then quote and order. For tight tolerances, consider a modeling request.

File ready? Check the quote next

After upload, switch processes and materials to compare estimated time and price in real time.

Real Output

Real 3D printing work by WOW3D

Parts we printed in-house on FDM, SLA and DLP machines. See more in the print gallery.

  • Flexible resin mechanism — Flexible resin DLP 3D printed part by WOW3D

    Flexible resin mechanism

    DLP · Flexible resin

  • Magnetic levitation stand — PLA FDM 3D printed part by WOW3D

    Magnetic levitation stand

    FDM · PLA

  • Garment buttons and jig — Black resin DLP 3D printed part by WOW3D

    Garment buttons and jig

    DLP · Black resin

  • Scale model car tires — Flexible resin DLP 3D printed part by WOW3D

    Scale model car tires

    DLP · Flexible resin